Usability

An expert review is a fast, cost effective way to improve user experience. It’s all about 'quick wins' while you plan a more thorough overhaul. We’ll evaluate many aspects including user journeys, ease of use, learnability, persuasiveness, terminology and navigation.

Our aims are simple; to tightly align your objectives and your audience needs. This ensures that whatever we build is optimised for your users and will perform as you expected. Everything we do is centred around your users and based on the user research guidance in the GOV.UK Service Manual.

Employing well considered user experience design through expert review, user research, information architecture and rapid design prototyping.