National Assembly for Wales - site redesign and redevelopment case study

Senedd Cymru Welsh Parliament logo

When we were awarded the contract for the redesign and redevelopment of the NAfW website, our focus on cost-effectiveness led us to work within their existing legacy CMS system, resulting in significant savings. Our primary objective was to enhance the website's usability, and we employed sophisticated techniques to achieve this. Conducting a thorough content audit and engaging with a diverse range of users, including AMs, journalists, and the public, we developed personas and user journeys that formed the basis of our user-centered design approach.

This allowed us to create an improved information architecture and detailed wireframes, ensuring a seamless navigation experience for visitors. Our agile and cost-effective approach encompassed presenting multiple creative routes, implementing the chosen design into the CMS, and conducting extensive accessibility testing. Additionally, we successfully migrated an extensive amount of content, overcoming the monumental task with smiles on our faces. After one more round of accessibility and security testing, the new site,, was launched without a hitch, thanks to the hard work of many people from S8080, The National Assembly for Wales, and our project partners Method4